Report A Problem and/or Nuisance

To report a pothole issue, email Jeff Bennett (Public Works Director) and provide detailed information Email

Please contact Duke Energy using the following link:

• https://www.duke-energy.com/outage 
• Call 1.800.544.6900
• Monday - Friday 7 a.m. to 7 p.m. EST.

For a power outage after hours please contact non-emergency dispatch at 785-1300.

To report an animal in the roadway, email Jeff Bennett (Public Works Director) and provide detailed information Email

To report a tree down in the roadway, please contact dispatch at 513-785-1300.

To report a missing or damaged street sign, email Jeff Bennett (Public Works Director) and provide detailed information Email

If you would like to report a non-emergency traffic-related concern or are interested in having the speed trailer set up at a particular location, email Traffic Complaints, or, contact the police department's non-emergency number during business hours at 513-887-4406.

Be sure to leave your contact information so someone can reach out to you for more detailed information.

To report a fire hydrant issue please email Chief Thomas at tthomas@fairfieldtwp.org.

If an emergency or after hours please contact non-emergency dispatch at 785-1300.

In all cases, we try to avoid damaging anyone's property.  However, mailboxes are often placed in the Township's legal right-of-way, which means that the Township is not liable for damages to mailboxes caused by snow removal operations.  We suggest property owners ensure their mailbox rests on a firm support so it will be better able to withstand the "window" of snow from the plow.  In the event that your mailbox is knocked down, please call the Administration at 513-785-2299 and the Service Department will evaluate on a case by case basis.  If the Township agrees to replace there is a maximum reimbursement of $40.00.

Driveway curbs and gutters are the responsibility of the Homeowner and should be properly maintained.  The Township does reserve the right to repair and assess residents who do not maintain their driveway curb and gutter if in violation of the Township Zoning Resolution.

Please call non-emergency dispatch at 513-785-1300.

Ohio DNR Forestry prohibits outdoor open burning and prescribed fires in the months of March, April, May, October, and November between 6am and 6pm. This ban includes burning of yard waste, trash, and debris, even in a proper burn barrel.

Even outside the time and date restrictions, any person conducting a burn must obtain landowner permission, remain with the fire while it is burning, and take all reasonable precautions to prevent the fire from escaping.

Ohio Division of Forestry 1-877-247-8733

1. What level of work by a utility company requires a ROW permit and/or notification to you by the utility company?

Any work performed within the road ROW requires a permit.  The utility company or contractor is required to submit a permit online prior to the work.  In most instances, they provide at least a week’s notification, but in some cases it may be 4-5 months prior to the work being performed.  Occasionally I will give verbal approval to get started immediately if it’s something urgent, but it must be followed up with the online process. 

2. Does the utility or the county notify residents whose property abuts a ROW where work is being performed?  If so, when does the notification go and how far outside of the work area is notified?

Responsibility to notify residents falls to the utility company.  While at CBT, this was standard protocol to place door hangers, or door knock and discuss with homeowners prior to work being performed within the excavation limits.  This usually happened a few days prior to the work.  I’m not sure how all the other utilities handle notification.

3. Do you provide any neighboring Township with any weekly, bi-weekly, monthly updates on upcoming work being performed in the ROW? 

I currently do not provide updates on work being performed to any of the townships due to the volume of permits which come in, and the work dates constantly changing .  The majority of permits submitted have a window of 1-2 months of when the work will be performed.  This allows the utility flexibility to get crews scheduled.  There are many circumstances which push off the actual start date listed on the permit (ie; storm damage, delay on other projects, etc.).  To help combat this, we just recently added some stipulations to the permit where they must inform us 24 hours prior to the start of their project.  I can tell you this will take some time to ensure it is being adhered too since it’s a new procedure.  I will be sending out a mass email to the utilities so they can contact all their contractors and construction crews with this information.